Privacy Policy

1. Who we are

This Privacy Policy explains how Virtus Erra Technologies ("Virtus Erra", "we", "us" or "our") collects, uses and protects personal information when you visit virtuserra.com or use our services.

If you have any questions, contact us at Info@virtuserra.com.

2. Information we collect

We collect information you provide directly and information collected automatically when you use our website.

Information you provide

• Name, email address, phone number and company details submitted through our forms
• Your website URL and information about your business goals
• Any other information you choose to share when you contact us

Information collected automatically

• IP address, browser type, device information and operating system
• Pages viewed, time on site, referring pages and other usage data
• Information collected through cookies and similar technologies

3. How we use your information

We use the information we collect to:

• Respond to enquiries and provide requested audits, quotes and services
• Communicate with you about our services, including follow-ups you request
• Operate, maintain and improve our website and services
• Measure website performance and marketing effectiveness
• Comply with legal obligations and protect our rights

4. Cookies and analytics

We use cookies and similar technologies to understand how visitors use our website and to improve it. We may use tools such as Google Analytics, Google Tag Manager and advertising platforms such as Google Ads and Meta to measure traffic and campaign performance.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website work.

5. How we share information

We do not sell your personal information. We may share information with:

• Trusted service providers who help us operate our website, email and business tools, under confidentiality obligations
• Professional advisers such as lawyers and accountants where necessary
• Authorities when required by law or to protect our rights

6. Data retention

We keep personal information only for as long as needed for the purposes described in this policy, or as required by law. Enquiry data is typically retained for up to 24 months unless you become a client.

7. Data security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on where you live, including under laws such as the California Consumer Privacy Act (CCPA) and Canada's PIPEDA, Australia's Privacy Act 1988 and the UAE's Personal Data Protection Law, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, email Info@virtuserra.com.

9. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

10. Children's privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

12. Contact us

Virtus Erra Technologies
Email: Info@virtuserra.com
Phone: +91 79737 34148